The system requirements give information about the systems to get the best results with viggoVet for your practice.
Internet Connection Speed
Make sure that you use a primary internet connection with good performance.
This table gives the necessary download speeds for the primary internet connection:
Organization Size | Download Speed |
Small | Minimum 20 Mbps |
Large | Minimum 50 Mbps |
Tip: To measure your download speed, go to www.speedtest.net.
Note: contact viggoVet customer support:
If viggoVet has slow performance or feels slow
If your internet connection frequently disconnects
If your internet download speed is less than 20 Mbps
Computers and Software
Item | Product or Configuration |
Processor | - Intel Core i3 (3 years old or newer) |
RAM | Minimum: 8 GB Recommended: 16 GB |
Display | Minimum of Full HD resolution (1920 × 1080) |
Operating system | - Microsoft Windows (Win 10 or later) |
Web browser | Google Chrome (Latest Version) |
Other apps | - Adobe Acrobat Reader DC (optional) |
Diagnostics Devices
viggoVet has integrations for many different diagnostic devices. To help make sure that a diagnostic device operates with viggoVet correctly:
Refer to the device documentation
Contact viggoVet customer support
Printers and Peripherals
Item | Product |
Label printer | viggoVet supports a wide variety of label printers. |
Labels | Use thermal direct labels (70 mm × 45 mm) |
Barcode scanner | Use a USB barcode scanner or a Bluetooth barcode scanner. |
Tablets
viggoVet is compatible with:
Android tablets
Apple iPad
Windows tablets
This table shows the recommended hardware specifications for tablets:
Hardware | Specification |
Screen | 1920 × 1080 resolution |
Processor | Quad-core, 2 GHz (minimum) |
RAM | 3 GB (minimum) |
Make sure that a tablet operating system is not more than two versions behind the newest version.
viggoVet customer support recommends that you use a tablet with:
A camera
A protective case
A minimum battery life of eight hours